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UbiLearn

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Ask us anything before you spend a rupee

We would rather talk you out of the wrong plan than sell you one. Write to us and a person on the product team answers — there is no tiered call centre behind this form.

Send us a message

Tell us what you are trying to run and we will tell you honestly whether UbiLearn fits.

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We use what you send here only to answer you. No newsletter, no reselling — see our privacy policy.

Our response-time promise

  • Every message gets a reply within one working day. Usually the same day.
  • Support for a live workspace: next business day on Starter, within 8 working hours on Growth, within 4 on Business.
  • Anything that has taken a workspace offline is treated as urgent, whatever the plan.
  • We work Monday to Friday, 9:30 am – 6:30 pm IST. Messages sent over a weekend are answered on Monday morning.

Write to the right inbox

  • Sales and plans

    sales@ubilearn.com

    Pricing, procurement paperwork, security questionnaires, and honest advice about whether we fit your programme.

  • Existing workspace support

    support@ubilearn.com

    Anything broken, confusing or slower than it should be. Write from the email address on your workspace so we can find you.

  • Billing, invoices and GST

    billing@ubilearn.com

    Invoice corrections, GSTIN changes, refunds under the 7-day guarantee, and anything your finance team needs.

  • Privacy and data requests

    privacy@ubilearn.comgrievance@ubilearn.com

    Access, correction or deletion requests, and anything you would raise with our grievance officer.

Call or visit

Email is fastest — a phone line is comingMonday to Friday, 9:30 am – 6:30 pm IST

Registered officeUbinex Technologies Private LimitedRegistered office address will be published here before commercial launch.

We are a small team and we do not keep a walk-in reception — write to us before visiting so someone is expecting you.

Looking for an answer right now? Most of them are already on the FAQ page, and our availability and support commitments are set out on support and uptime.